Terms and Conditions

1. General Information

Welcome to the Terms and Conditions (T&C) of Speisy-N Ltd. By using our services and accessing our website, you agree to be bound by these T&Cs.

Business Name: Speisy-N Ltd.
Registered Address: Bulgaria, Sofia, zhk. Lulin 3, bl 311, vh E, ap 112
Contact Information: Email: sales@answerssy.com

2. Services

Speisy-N Ltd. offers a range of IT services, including:

Hourly paid troubleshooting sessions
Computer installation
Security camera configuration
Software installation
Backup maintenance
VoIP configuration and maintenance
Payment system setup
Internet and networking setup
Email configuration
Office computer configurations
Cybersecurity and antivirus solutions

Limitations and Conditions:

Some services are only available locally.
Some services offer free trial support.

3. User Responsibilities

Users must adhere to common guidelines and ethical standards when using our services. Prohibited activities include, but are not limited to:

"Hacking", "DDoS" or just attempting to disrupt any part of our services or systems.
Engaging in any illegal activities or activities that violate the rights of others.

4. Account Creation and Management

Users are not required to create an account to use our services.

5. Payments and Fees

Payment terms are negotiated individually with each customer during contract creation. Payment methods typically include bank transfers. Subscription-based support may be available, and subscriptions can be canceled with effect from the following month.

6. Intellectual Property

Speisy-N Ltd. does not hold any patents or unique intellectual property. Our website does not host user-uploaded content.

7. Limitation of Liability

Due to the complex nature of IT issues, additional research may be required to resolve problems. While we strive to provide urgent responses, immediate resolution may not always be possible.

8. Privacy

User data collected is used solely for the purpose of contacting customers. For detailed information, please refer to our Privacy Policy.

9. Termination

We do not have user accounts, so there are no specific termination conditions related to accounts.

10. Governing Law

These T&Cs are governed by the laws of Bulgaria. Any disputes arising from these T&Cs or your use of our services will be subject to the jurisdiction of the Bulgarian courts. In some cases, disputes may be resolved within Europe.

11. Amendments

Customers with whom we have professional relationships and contracts will be notified of any changes to these T&C via phone or email. Future customers can review the updated version of the T&C on our website. We review and update these T&C regularly.

12. Miscellaneous

If any provision of these T&C is found to be unenforceable, the remaining provisions will continue in full force and effect.

For any questions or additional information, please get in touch with us at sales@answerssy.com.

Effective Date: 03/23/2025